Privacy Policy

At Vinayaga Engineering, accessible from https://www.vinayagawaterpurifiers.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Vinayaga Engineering and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at vinayaengineeringro@gmail.com.

1. Personal Data We Collect

We collect personal information that you voluntarily provide to us when you fill out contact forms, book home visits, request phone callbacks, or send WhatsApp enquiries. This information may include:

• Full Name
• Phone Number / Mobile Number
• Email Address
• Physical Site Address / Landmark (for site visit installations & repairs)
• Specific water systems of interest (e.g. RO purifiers, softeners, LPH skids)

2. How We Use Your Information

We use the collected details to fulfill your requests, including:

• Contacting you regarding your callback request, pricing queries, or AMC checks.
• Dispatching localized service technicians to your site for installations, repair services, or filter replacements.
• Providing customized quotes for commercial water softeners or industrial Reverse Osmosis plants based on your local TDS level and usage demands.
• Sending product warranty documentations, billing details, and emergency water quality tips.

3. Data Sharing & Security

Vinayaga Engineering does NOT rent, sell, or share your personal data with third-party marketing companies. Your details are accessible only by our direct technical assembly and doorstep service engineers to conduct standard business actions.

We store and process data using secure standard protocols. However, no electronic transmission over the internet or database storage is 100% secure. We make every effort to utilize commercially acceptable means to safeguard your personal details.

4. Cookies & Log Files

Like most websites, our pages use standard logging and cookies to analyze visitor numbers, track page navigation flows, and compile aggregate analytics. This includes IP addresses, browser types, internet service provider (ISP) references, date/time stamps, and landing/exit pages. This data is not linked to any personally identifiable information.

5. Third-Party Maps and Integrations

We embed standard Google Maps iframes on our contact views and layout footers to help users locate our Madurai headquarters. These third-party map interfaces may collect cookies or access browser locations according to their respective privacy terms.

6. Your Rights & Consent

You have the right to request access to, correction of, or deletion of any personal data we hold about you. To do so, please email us directly. By using our website, you hereby consent to our Privacy Policy and agree to its terms.